Shipping policy

We do our best to ship all in-stock items within 1-2 business days. This does not include weekends or holidays. Once shipped you will receive an email that contains your order tracking. Glove services and break-ins have extended turnaround times, see below.

Break-In, Repairs and Glove Cleaning, Conditioning & Relacing Services

Once we receive your glove, our team needs 10-14 days to complete the full service.
This timeframe includes cleaning, conditioning, relacing, reshaping, and quality checks before return shipping.

We work hard to deliver high-quality professional glove services. Because everything involves hands-on craftsmanship times may vary. 

Pre-Order Items

Some items on our website may be marked as Pre-Order. If so, we will display approximate shipping times on the product page.

Customer Shipping Responsibilities (Glove Services Only)

Customers are responsible for the cost of shipping their glove to us.
Return shipping back to you is included in your service cost unless otherwise specified.

Shipping Methods

We ship using reliable carriers such as USPS, UPS, or FedEx. Transit times vary by location and carrier, and are not included in the turnaround or service timelines listed above.

Tracking information is provided as soon as your package ships.

Incorrect Shipping Information

Please double-check your shipping address at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

Special Requests?

If you need your order by a certain date or have a time-sensitive request, contact us before ordering. We’ll do our best to help.